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eCRM Product Spotlight
EmailUnlimited 5.0
- December 24, 2003
Professional e-mail marketing & eCRM tool lets businesses of any size develop personalized, automated e-mail campaigns.

Contact Center Software
- December 10, 2003
Database Systems Corp. provides customer contact center software as well as contact center phone systems that are capable of both inbound and outbound operations.

OfficeSpark
- November 18, 2003
A user-friendly and feature rich CRM solution that includes sales-force automation, contact management, project management and campagign management and execution.

Reference Logic
- November 18, 2003
Reference Logic is a complete 'program in-a-box' sales and marketing software solution that addresses the common challenges of implementing a customer reference program.

FREE Tech Newsletters


Welcome to the Enterprise Applications Daily Newsletter
By Dan Muse  - February 08,2010
Our new daily newsletter delivers more of what you told us you looking for -- research, white papers, news from around the Web, analysis, e-books and other information.

CEO Ouster Latest Sign of Woes at CRM Leader
By Larry Barrett  - February 08,2010
SAP CEO Leo Apotheker resigned Sunday after only nine months at the helm of the German software giant, a clear sign, according to analysts, that the company had lost its way.

Investors Punish NetSuite Despite Decent 4Q
By Larry Barrett  - February 05,2010
Shares of the on-demand software company tumbled more than 15 percent Friday, one day after it posted sales and earnings in line with analyst estimates.

Contactology Integrates with Zendesk
By eCRM Guide Staff- February 05,2010
The integrated solution allows users to manage e-mail subscriptions from within Zendesk.

Salesforce Introduces Visual App Modeling
By Andy Patrizio  - February 03,2010
Build your apps on Force.com visually by picking just forms and fields with Visual Process Manager.

Akvelon Offers Dynamics CRM Customization
By eCRM Guide Staff- February 03,2010
The new service is designed to help companies customize Dynamics CRM to meet their requirements.

Super Bowl Ads to Focus on Social Media
By eCRM Guide Staff- February 02,2010
Many Super Bowl advertisements this year will focus on social media and loyalty marketing.

Actuate Updates BIRT, Buys Xenos Group
By eCRM Guide Staff- February 01,2010
Key benefits of the updated solution include a new user interface, Flash-based dashboard charts, and 23 standard reports.

Siperian Focuses on the Customer
By eCRM Guide Staff- January 29,2010
The company's Extension Customer View offering gives banks a holistic view of their customers.

iTuple for iPhone, iPod and iPad
By eCRM Guide Staff- January 28,2010
The iTuple CRM app from ERP software provider xTuple is now available at iTunes.

Basic Social CRM Advice: Don't Sue
By eCRM Guide Staff- January 27,2010
Suing a customer who's active in social media is unlikely to be a constructive move.

Epicor Launches Mobile Marketing for Retailers
By eCRM Guide Staff- January 26,2010
The tool lets retailers deliver customized messages, coupons and promotions to mobile device users.

CRM Spotlight: ZoomInfo Launches FreshContacts
By eCRM Guide Staff- January 25,2010
Users can gain two months of free access to ZoomInfo's online database in exchange for their Outlook business contacts.

Businesses Counting on SaaS
By eCRM Guide Staff- January 22,2010
Enterprises are focusing on hosted CRM and business intelligence applications.

Open Source E-Commerce: 12 Promising Programs
By Kerry Watson  - January 21,2009
An overview of 12 new open source and low-cost e-commerce programs sure to grab headlines this year — as well as market share from osCommerce, Zen Cart and CRE Loaded.

Daily News

Augmented Reality for the Enterprise
February 08, 2010
SAP is exploring methods of incorporating augmented reality into its business apps.

Spotlight: Demandbase Updates Stream
February 08, 2010
The newest version adds increased customization of user alerts.

RedBuilt Switches to NetSuite
February 05, 2010
NetSuite says RedBuilt is the largest company to date to make the switch.

Zell Joins Razorfish
February 05, 2010
The hire is part of an effort to increase the agency's CRM presence.

Intelestream Recognized as Product of the Year
February 05, 2010
Intelestream's intelecrm offering is designed to give small and medium sized businesses access to enterprise level CRM functionality.

Market Research & Whitepapers

A CRM Buyer's Guide
February 08, 2010
A white paper from NetSuite looks at the key issues to keep in mind when making a CRM purchase decision.

Pricing a CRM Solution
February 04, 2010
A white paper from SugarCRM examines the wide range of pricing schemes currently in use for CRM applications.

Gartner Looks at Social Software in the Enterprise
February 03, 2010
A new report offers five key predictions for the future of enterprise social media.

A New Type of CRM
February 02, 2010
A Pegasystems white paper looks at the new approaches to CRM that are needed to meet the needs of today's customers.<

CRM Doing Well in Europe
February 01, 2010
A Gartner report finds that CRM solutions are doing better than many other enterprise software applications.


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