EmailUnlimited 5.0 - December 24, 2003 Professional e-mail marketing & eCRM tool lets businesses of any size develop personalized, automated e-mail campaigns.
Contact Center Software - December 10, 2003 Database Systems Corp. provides customer contact center software as well as contact center phone systems that are capable of both inbound and outbound operations.
OfficeSpark - November 18, 2003 A user-friendly and feature rich CRM solution that includes sales-force automation, contact management, project management and campagign management and execution.
Reference Logic - November 18, 2003 Reference Logic is a complete 'program in-a-box' sales and marketing software solution that addresses the common challenges of implementing a customer reference program.
FREE Tech Newsletters
Welcome to the Enterprise Applications Daily Newsletter By Dan Muse - February 08,2010 Our new daily newsletter delivers more of what you told us you looking for -- research, white papers, news from around the Web, analysis, e-books and other information.
CEO Ouster Latest Sign of Woes at CRM Leader By Larry Barrett - February 08,2010 SAP CEO Leo Apotheker resigned Sunday after only nine months at the helm of the German software giant, a clear sign, according to analysts, that the company had lost its way.
Investors Punish NetSuite Despite Decent 4Q By Larry Barrett - February 05,2010 Shares of the on-demand software company tumbled more than 15 percent Friday, one day after it posted sales and earnings in line with analyst estimates.
Contactology Integrates with Zendesk By eCRM Guide Staff- February 05,2010 The integrated solution allows users to manage e-mail subscriptions from within Zendesk.
Akvelon Offers Dynamics CRM Customization By eCRM Guide Staff- February 03,2010 The new service is designed to help companies customize Dynamics CRM to meet their requirements.
Super Bowl Ads to Focus on Social Media By eCRM Guide Staff- February 02,2010 Many Super Bowl advertisements this year will focus on social media and loyalty marketing.
Actuate Updates BIRT, Buys Xenos Group By eCRM Guide Staff- February 01,2010 Key benefits of the updated solution include a new user interface, Flash-based dashboard charts, and 23 standard reports.
Siperian Focuses on the Customer By eCRM Guide Staff- January 29,2010 The company's Extension Customer View offering gives banks a holistic view of their customers.
iTuple for iPhone, iPod and iPad By eCRM Guide Staff- January 28,2010 The iTuple CRM app from ERP software provider xTuple is now available at iTunes.
Basic Social CRM Advice: Don't Sue By eCRM Guide Staff- January 27,2010 Suing a customer who's active in social media is unlikely to be a constructive move.
CRM Spotlight: ZoomInfo Launches FreshContacts By eCRM Guide Staff- January 25,2010 Users can gain two months of free access to ZoomInfo's online database in exchange for their Outlook business contacts.
Businesses Counting on SaaS By eCRM Guide Staff- January 22,2010 Enterprises are focusing on hosted CRM and business intelligence applications.
Open Source E-Commerce: 12 Promising Programs By Kerry Watson - January 21,2009 An overview of 12 new open source and low-cost e-commerce programs sure to grab headlines this year — as well as market share from osCommerce, Zen Cart and CRE Loaded.
RedBuilt Switches to NetSuite
February 05, 2010
NetSuite says RedBuilt is the largest company to date to make the switch.
Zell Joins Razorfish
February 05, 2010
The hire is part of an effort to increase the agency's CRM presence.
Intelestream Recognized as Product of the Year
February 05, 2010
Intelestream's intelecrm offering is designed to give small and medium sized businesses access to enterprise level CRM functionality.
A New Type of CRM
February 02, 2010
A Pegasystems white paper looks at the new approaches to CRM that are needed to meet the needs of today's customers.<
CRM Doing Well in Europe
February 01, 2010
A Gartner report finds that CRM solutions are doing better than many other enterprise software applications.
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