RightAnswers Online deploys an online knowledge base, the Knowledge Channels, providing access to problem-resolution pairs associated with the use of virtually every popular business application on the market today. RightAnswers Online integrates with all major CRM, ERM, PRM, Self-Service, Self-Help, Help Desk, Call Center, Knowledge Management and other support applications.

The Knowledge Channels contain hundreds of thousands of step-by-step resolutions for over 3,000 hardware and software applications from leading vendors such as Microsoft, Novel, IBM, Adobe and WebEx.

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