PCs are maddeningly prone to breakdowns. Support.com's technology grew from this idea, and addresses a critical need in the industry: diagnosing problems on a computer and repairing them without human intervention.

Building upon patented technology, the Support.com Resolution Suite enables the demanding technical support requirements of today's enterprise - from individual users to information technology managers - and does it automatically.

Benefiting from product innovations, end-users can expect personalized, accurate resolution to their technical problems in less time. Management tools give information technology analysts the ability to gain more precise understanding of where and how support problems occur, so they can better allocate support and developer resources. And the entire enterprise can benefit from an integration toolkit that speeds the ability to integrate Support.com's software with a company's existing Internet applications for custom portal development. The combined result of these features give enterprises a comprehensive software infrastructure for today's escalating technical support requirements.

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