SmoothSale has combined live chat with a powerful e-commerce engine - allowing you and your customers to interact in real-time, in one application.

To your customers, we appear simply as an instant chat session - with nothing to download.

They reach you by clicking on a SmoothSale icon which you place on your site, in auction listings, or even in your HTML E-Mails. By clicking on the icon, they can chat with you instantly - getting the benefit of your expertise and the answers they want.

To you, we are a client-side application, tying into your commerce back-end. You can answer customer questions, cross-sell and up-sell higher margin items, and negotiate pricing on-the-fly. Forget about abandoned shopping carts, and needless returns forever.

We are eBay approved for post-auctions, so you can avoid miscommunication and have the ability to up-sell and cross-sell other items they might like, but you haven't listed.

We're also integrated with PayPal, so even if you don't have an Internet merchant account, you don't need one.

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