CallCenter@nywhere is the company's comprehensive solution for enteprise call centers and ASPs. It offers literally all the pieces of the call center puzzle in one pre-integrated suite of applications. The platform gets its name from the fact that it can queue and route interactions from anywhere (i.e. phone, fax and Web); that it can be installed anywhere (through support for T1, E1, ISDN and analog lines); and that it enables call centers to deploy and seamlessly blend agents and supervisors from anywhere (local, branch office and remote locations).

CallCenter@nywhere was launched in mid-1998 and has received eight "Product of the Year" awards in the last two years, including Call Center Magazine (1999 and 2000), Computer Telephony (1999 and 2000), Customer Interaction Solutions (2000), Communications Solutions (2000), Internet Telephony (2000) and Call Center and CRM Solutions (1999) in addition to its numerous Editor's Choice and 'Best-of-Show' awards, including Best-of-Show at Computer Telephony Expo Spring 2000 in Los Angeles, Communications Solutions Fall 2000, Call Center Demo & Conference (1999 and 2000) in Orlando, Computer Telephony Expo Fall 99 in New York, Call Center Demo 2000 in Orlando, and ICCM 2000 in Chicago. In addition, three of these publications have called CallCenter@nywhere "the only viable solution for ASPs."

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