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E-business

Analysis | Client Appliances | Conferencing | Customer Relationship Management | Database Gateways | Development | Document Management | E-commerce | E-marketing/Site Promotion | Groupware | Intranet | Sales Force Automation | Service | Storefront Tools

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 QUIQ KnowledgeNetwork
QUIQ, Inc. Collaborative customer service taps into customers, partners and employees for massive amounts of product information that improves customer service and increases business intelligence. Jan. 25, 2001

 ReadyDesk
ReadyDesk. Web based help desk and issue tracking software now with live support chat. Oct. 25, 2004

 Real Assistant
infinetSoftware. Provide live one on one support to your website visitors using text based, server run, chat. Dec. 12, 2001

 RealTime Aide Personal Edition
RealTime Aide Dot Com, Inc. Affordable eCRM software adds "live" customer service, quickly and easily to your Web site. Jan. 29, 2001

 Reason4Web
Babylon Software Solution. E-business platform integrates CMS, E-commerce, CRM and SEO. Dec. 1, 2008

 Reference Logic
Boulder Logic. Reference Logic is a complete "program in-a-box" sales and marketing software solution that addresses the common challenges of implementing a customer reference program. Nov. 12, 2003

 Relata
Stratabase, Inc. Open source software project offers free (GPL) PHP-based CRM modules to users and businesses. First available module offers Web-based, customized E-Mail distribution features. Oct. 26, 2000

 Response Manager
emailtopia. Effective E-Mail management tool that prevents CSR's from losing, mismanaging or forgetting any corporate E-Mail. Oct. 12, 2001

 Revenio Dialog 2.0
Revenio, Inc. Allows marketers to design and implement rules based customer interactions across multiple channels, including E-Mail, Web, and wireless. Available packaged and hosted. New version features "Traffic Cop" prioritization functions. Feb. 6, 2001

 RightAnswers Online
RightAnswers, LLC. Online knowledge base provides access to problem-resolution pairs associated with the use of virtually every popular business application on the market today. Mar. 1, 2002

 RightNow eService Center
RightNow Technologies, Inc. Multi-component CRM software provides dynamic FAQ database capabilities, E-Mail routing and management, and online live chat. New version offers SmartAssistant features, including onsite context-sensitive help buttons. Jun. 16, 2000

 RightNow Metrics
RightNow Technologies, Inc. Internet survey tool for Web customer service. Provides companies with ongoing communication with their customers. Aug. 9, 2000

 RoboAssist
eHelp Corp. Affordable self-service software that automatically responds to customer questions with the precision and sophistication of a live customer service representative. Feb. 26, 2002

 RVX Manager
Viami Solution SRL. RVX Manager is a standard, open and flexible ERP solution with the ability to adapt to any business process. Aug. 14, 2009

 SafeHarbor Support Services 3.0
SafeHarbor Technology Corp. Hosted product suite offers Web self-service, data warehouse and analytics, and one-to-one service. Oct. 17, 2002

 Sagent Solution 4.2
Sagent Technology Inc. Integrates end-to-end E-Business intelligence platform with value-added content and domain specific analytics powering the most complete custom and packaged analytic applications currently available. Jun. 14, 2000


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E-business

Analysis | Client Appliances | Conferencing | Customer Relationship Management | Database Gateways | Development | Document Management | E-commerce | E-marketing/Site Promotion | Groupware | Intranet | Sales Force Automation | Service | Storefront Tools

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