QUIQ KnowledgeNetwork QUIQ, Inc. Collaborative customer service taps into customers, partners and employees for massive amounts of product information that improves customer service and increases business intelligence. Jan. 25, 2001
ReadyDesk ReadyDesk. Web based help desk and issue tracking software now with live support chat. Oct. 25, 2004
Real Assistant infinetSoftware. Provide live one on one support to your website visitors using text based, server run, chat. Dec. 12, 2001
RealTime Aide Personal Edition RealTime Aide Dot Com, Inc. Affordable eCRM software adds "live" customer service, quickly and easily to your Web site. Jan. 29, 2001
Reason4Web Babylon Software Solution. E-business platform integrates CMS, E-commerce, CRM and SEO. Dec. 1, 2008
Reference Logic Boulder Logic. Reference Logic is a complete "program in-a-box" sales and marketing software solution that addresses the common challenges of implementing a customer reference program. Nov. 12, 2003
Relata Stratabase, Inc. Open source software project offers free (GPL) PHP-based CRM modules to users and businesses. First available module offers Web-based, customized E-Mail distribution features. Oct. 26, 2000
Response Manager emailtopia. Effective E-Mail management tool that prevents CSR's from losing, mismanaging or forgetting any corporate E-Mail. Oct. 12, 2001
Revenio Dialog 2.0 Revenio, Inc. Allows marketers to design and implement rules based customer interactions across multiple channels, including E-Mail, Web, and wireless. Available packaged and hosted. New version features "Traffic Cop" prioritization functions. Feb. 6, 2001
RightAnswers Online RightAnswers, LLC. Online knowledge base provides access to problem-resolution pairs associated with the use of virtually every popular business application on the market today. Mar. 1, 2002
RightNow eService Center RightNow Technologies, Inc. Multi-component CRM software provides dynamic FAQ database capabilities, E-Mail routing and management, and online live chat. New version offers SmartAssistant features, including onsite context-sensitive help buttons. Jun. 16, 2000
RightNow Metrics RightNow Technologies, Inc. Internet survey tool for Web customer service. Provides companies with ongoing communication with their customers. Aug. 9, 2000
RoboAssist eHelp Corp. Affordable self-service software that automatically responds to customer questions with the precision and sophistication of a live customer service representative. Feb. 26, 2002
RVX Manager Viami Solution SRL. RVX Manager is a standard, open and flexible ERP solution with the ability to adapt to any business process. Aug. 14, 2009
SafeHarbor Support Services 3.0 SafeHarbor Technology Corp. Hosted product suite offers Web self-service, data warehouse and analytics, and one-to-one service. Oct. 17, 2002
Sagent Solution 4.2 Sagent Technology Inc. Integrates end-to-end E-Business intelligence platform with value-added content and domain specific analytics powering the most complete custom and packaged analytic applications currently available. Jun. 14, 2000
