SightMax SmartMax Software, Inc. Live chat software program providing live Web site monitoring, help and support to visitors for sales and customer service. Jan. 26, 2005
SiteAdvocate Strenuus. CRM tool allows site visitors to automatically and anonymously notify site owners when they encounter problems on the site. Site owners can respond to notifications individually or with auto-responders. Aug. 9, 2001
SiteCRM CRM Metrix. Does your Web site enhance profitable customer relationships? Build brand equity and purchase intent? Loyalty? Monitor key, attitudinal business drivers on a real-time basis. Feb. 19, 2002
SiteIM Intersolved Ltd. Customer support service based on instant messaging and E-mail management. Jul. 26, 2004
SmoothSale Instant Selling Software SmoothSale, Inc. Provides e-commerce businesses and online merchants of any size with the tools to instantly communicate with customers and close more sales. Oct. 6, 2000
SnapCRM / Rendezvous CodeGlide, Inc. Open-source Web-based CRM and groupware software. Includes Sales Force Automation, marketing automation, service, support, collaboration, business analytics, mobile CRM, synchronization, Outlook integration and an AJAX interface. Jan. 20, 2009
Softwatch Relationship Server (SRS) SoftWatch. Complete Internet technology solution for companies that want to deploy sophisticated relationship-driven Web initiatives in healthcare. Jul. 13, 2001
Staffware eCRM Staffware Corp. A unique workflow/process automation engine and CRM product suite, which provides the backbone engine for connecting customer-facing applications in CRM with the back office. Jul. 27, 2001
Stauri Solo Victauri LLC. Makes it simple to create interactive, intelligent Web based agents that can automatically respond to questions from site visitors. Feb. 11, 2002
Store Explorer Cycle 23, Inc. Java-based integrated online interface combines shopping tools with CRM features. Works on top of existing site infrastructure, without need for back-end modifications. Mar. 5, 2001
Support.com Resolution Suite Support.com, Inc. If computers are so smart, why can't they fix themselves? With Support.com's patented self-healing software technology, they do. Jul. 19, 2001
SupportPortal Escon Information Consulting. Web-based customer support platform in one collaborative package intended for use in B2B or B2C. Sep. 26, 2007
Surado SCM SQL v4 Enterprise CRM Surado Solutions, Inc. Effective and affordable CRM solutions that are easy-to-use and quick to implement for small to mid market companies. Sep. 9, 2002
Synchrony Cincom Systems, Inc. Combines contact center and CRM/agent desktop in a single hosted or on-site platform. Mar. 4, 2005
TEAMS CEGEDIM. Front-office suite adapted to the pharmaceuticals sales process. Jun. 10, 2002